Source TOI
In a significant move aimed at safeguarding the livelihoods of e-rickshaw drivers and ensuring fair usage of technology, the government has ordered the removal of three mobile applications—BAT-BMS, Lossigy, and Epoch-i-ion—from digital platforms. Authorities allege that these apps were being misused to remotely disable electric rickshaws, causing widespread inconvenience and financial distress among drivers.
According to officials, the applications were originally designed to monitor battery performance and improve vehicle efficiency. However, investigations revealed that certain operators and stakeholders were exploiting these platforms to control battery functions remotely. In several reported cases, e-rickshaws were rendered inoperative without the drivers’ consent, often due to payment disputes or contractual disagreements.
The misuse of such technology has raised serious concerns within the transport sector, particularly among small-scale drivers who rely on daily earnings. Driver unions and local associations had previously complained about sudden shutdowns of vehicles, leaving many stranded mid-journey and unable to complete their work.
A senior government official stated that strict action was necessary to prevent further abuse of digital tools in essential public transport services. “Technology should empower users, not be used as a tool for coercion or control,” the official said, adding that further guidelines are being developed to regulate app-based vehicle management systems.
The Ministry is also expected to work closely with app stores and developers to ensure compliance and prevent similar incidents in the future. Meanwhile, enforcement agencies have been directed to monitor the situation and take action against any entity found continuing such practices through alternative means.
This move is being seen as a step towards protecting the rights of e-rickshaw drivers while reinforcing accountability in the rapidly growing electric mobility ecosystem in India.
